Chatbase @chatbase
Chatbase is the complete platform for building & deploying AI support agents. chatbase.co Joined April 2024-
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I am so bad at giving speeches that somehow I forgot how to speak English. Very impressive skill, honestly. But there is no better feeling than meeting @chatbase customers in real life. This year, the @chatbase team flew to Paris, Hamburg, San Francisco, Toronto, and wherever our customers were. And every time, it reminded me of the same thing: Customer calls are great but meeting customers in person is a different level of energy.
Minimal setup effort for a much better shopping experience. Try for free on Chatbase or install the app on Shopify: apps.shopify.com/chatbase
Watch Jack connect a Shopify store to Chatbase in just a few seconds. This syncs your full product catalog, live inventory, and order status. And now that the agent knows everything about your store and has access to the backend systems, it can help your customers just as well as you can. Demo:
Toronto Tech Week was electric⚡ Instead of hosting another event about software and technology, we spent one night talking about customers. @yasser_elsaid_ sat down with Saud (@venncanada) and Craig (@CraigsCookies) to hear their story of building such beloved brands and the importance of customers in that journey. Huge thanks to everyone who pulled up, @BrainStation for hosting us, plus @GHJuiceCo Barbet and other local Toronto brands for blessing us with the amazing food and drinks.
For our latest Chatbase Around the World episode, we sat down with Connor O'Leary from the Testicular Cancer Foundation to hear the story behind the work, and why it matters so much to the men who find them. We talked about the founding story of TCF and the mission that started it all, and why verifiable information is so important when you're navigating a diagnosis. We also touched on how TCF has built a community where no one has to go through the process alone. Connor shared how Chatbase helps them keep up with the volume of questions people bring to them every day, without ever losing the human touch that defines their work. Thank you to Connor and the entire TCF team for opening up and sharing the mission with us. It was a privilege to learn from the people driving this work forward.
@ConnorGillivan Really appreciate this. That’s exactly what we’re working toward: making it easier for people to get the right support, faster, from the very first step.
The Testicular Cancer Foundation is the leading non-profit for testicular cancer, which is the most common cancer in young men. They run education, awareness, and survivor support programs that reach guys at every stage of the journey. For thousands of men, TCF is the first place they turn after a diagnosis. To scale with their growing volume of constituent conversations, they built the TC Navigator on Chatbase. It's trained on TCF's clinical content and walks people through self-exams, treatment options, recovery, survivorship, and how to get involved with TCF programs. Kenny Kane, CEO of TCF: "The Chatbase agent is like having a full-time employee. It's really allowed us to scale our impact and help more people." Thank you to the TCF team for having us at the Testicular Cancer Foundation Summit this year. It was a privilege to be in the room with the survivors, clinicians, and advocates driving this work forward.
The better context your agent has, the faster it can solve problems. Screenshots and images can now be uploaded directly as context for your agent. If a customer has a problem, they can drop a screenshot of what they’re seeing and the agent can understand the issue and resolve it on the spot. Available across chat bubble, agent page, WhatsApp, Instagram, Messenger, and email.
If you use Shopify and haven’t set up Chatbase yet, this walkthrough is for you. We cover the full setup of adding a powerful AI agent to your store so your customers can find products, get personalized recommendations, add items to their cart, and track their orders without ever leaving the chat. In the video we walk through connecting your Shopify account, setting up product search and cart actions, enabling live order tracking, and deploying directly to your store.
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