Live Response HQ's @02Support_

@roadworkauditor @roadworkauditor Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, Order Number and Email address. We need this to verify your details and access your account. Thanks, Ash

@QuackerLackin @QuackerLackin Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details.We’ll be more than happy to help as quickly as possible.Thank you BEST REGARDS 🌹

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@walksy10 @walksy10 Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@Landygirl87 @Landygirl87 Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@jools1979MM @jools1979MM Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@Happyengland79 @Happyengland79 Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@NJC1988 @NJC1988 Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@Timsy99 Kindly reach out with your full names,email address and phone number for quick response and assistance.Thank you

@Emmysmummy83 @Emmysmummy83 Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

@keithgreenoak @keithgreenoak Hi,We apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share your full names,email address and phone number for quick response and assistance.Thank you Best Regards

Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

kt @katieh1015

3 weeks ago

After hours on the phone with different O2 staff, literally no one can help me. Some say it’s not true, others say it’s easy and that they would add the discount/do the multi-save thing, but I’m nearing the end of the 28 days of starting the contract.

1 0 1 60 0

@katieh1015 @katieh1015 Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you

@O2 I really need help from someone at o2 who knows what’s going on. I opened a contract with the promise from staff in-store that if I called up HQ after purchasing the phone I would get 20% off my airtime by joining it with my partner from the same household.

@O2 Can you please look into this as it’s been ongoing for over a year. If you can’t sort it @O2 I will have to change my provider

@Propertyshe @Propertyshe Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you