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@ScottishWidows I’ll try calling, I mean it’s pointless having the app, that directs you to the website to manage any changes anyway! Then they don’t get done. Pretty shocking management on all platforms.
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Hi @ScottishWidows I made changes to my pension in April and you’re yet to confirm the requested change has been made, I chased it up via the mailbox on 8 May but still haven’t heard anything. Can you advise please?
@LNER Ah thank you must just be Trainline
Hi @LNER just want to travel to Durham shortly from Newcastle but can’t buy a ticket they all say sold out for today. Can I get one on the train?
@My_Metro now it says the next 2 trains are not in service, can someone please communicate what’s happening
Hi @My_Metro we’ve been waiting at Seaburn platform 2 for over 20 mins as a train is stuck at Pallion, it said there was a train departing park lane and the board changed to 5 mins now it says 10 mins again. Can you advise?
@My_Metro Thank you, it just makes no sense as the trains aren’t running to timetable 🤷🏻♀️😂 and now I’m late. But thanks.
@My_Metro are there delays on the green line? It’s showing as 20 mins for train to Alrport from Seaburn?
@My_Metro But if I knew it wasn’t running I would have caught the earlier one. The timetable is there for a reason surely. Thanks tho 🙄
@My_Metro Well it would be nice to say that that time train isn’t running, how do we know what the 110 is?
First week back and the @My_Metro app is still as useless, no trains showing heading to airport all going in the other direction. It’s the basics really
Hi @My_Metro is it 20 mins for a metro from Seaburn towards airport? Is the 8.29 not running?
@My_Metro Would be great if you could say there are delays - on the app, as it doesn’t work correctly you never know if it’s just not showing or if the train really is delayed. Thanks
@My_Metro @Sophie751743555 Is the 8.29 not running from Seaburn to Airport? It’s not showing on the app but no delays mentioned? Can you advise please @My_Metro
@BarryKilmartin @NakedWines Really?! Ah I might ring too, as the order says it hasn’t left @NakedWines yet so does not sound promising!
Hi @NakedWines we are expecting a delivery today but it says it hasn’t been shipped yet? Can you advise?
@jtmackie @NakedWines @YodelOnline Same thing has happened to us EVERY delivery for the past few years. Zero communication from them today to say it hasn’t even shipped! @NakedWines you really need to listen to your customers & sort your delivery situation out!!
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