Brightside Insurance @BrightsideInsur
We're changing the face of insurance in the UK with products like Brightside car. We have great people, unrivalled insurance expertise & innovative technology. brightsideinsurance.co.uk Bristol, England Joined June 2015-
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@melanie251282 @holson1973 Hi Melaine, were you able to get this sorted? ^SI
@holson1973 Hi Paul, apologises in the delayed reply. Has this been resolved? ^SI
@kevinsh13752750 @jasonvalantinom Hi Kevin, you do not need to be verified to DM us. Your X settings might need to be adjusted. We have followed you if that helps you to DM us. ^SI
We'll be closing our phone lines at 5pm today. If you need to get through to us, our lines will be open again at 9am tomorrow.
@leepete17988744 Hi Lee, sorry for the late reply. The issue with the online portal affecting all users was fixed last week when the issue became apparent. If you're still having problems please do let us know. ^SI
@Degs100 Hi there, apologises for the delay in replying. We were having issues with the online portal for all users, this was fixed last week. Please do let us know if you're still having issues logging in. ^SI
@owen_paulwn180 Hi Paul, If you can please contact the claims team on 0330 333 7888 we can have a look at it from there. ^SI
@SamSmith___ Hi Sam, the terms of the policy do state when purchasing to ensure all details are correct before a policy is set up, any mid-term changes are subject to a £35 admin fee as displayed in the terms & conditions of the policy. ^SI
@williamdolan91 Hi William, we've followed you back so you should be able to DM us. ^SI
@fletcher_lauraa Hi Laura, our offices are open Monday-Friday 9am-6pm and Saturday 9am-1pm if you wish to contact us to cancel. ^SI
@sssss61292782 Hi there, if you're looking for business Insurance, a quote can be done via the following link brightsideinsurance.co.uk/business ^SI
@Rainbow219 We don't have a chat facility for claims, if you can please contact the claims team on 0330 333 7 888 we can have a look into this for you.^SI
@GemBurke86 Hi there, it would depend on which one of our panel Insurers provide a quote. If you have completed a quote please call us on 0344 902 8347, if a quote hasn't been done yet, please complete one before calling us. ^SI
@MarkMarkSales That is strange, our DMs are open to send messages. Could you please come on to our profile and select new message from there to DM us. ^SI
@garyd74 Hi there, we'd advised for security to delete your policy number on public messages. To make a change to your this can be done via logging into your online customer portal or via calling us on 0344 902 8345 ^SI
@EdMo96 Hi there, if you're looking to get in touch about a quote we can be emailed on [email protected], if it's about an existing querying it would be best to contact us on 0344 902 8345 ^SI
@KevinowenSmith1 Hi Kevin, we're sorry to hear about your vehicle. If you can please try our claims line on 0330 333 7 888 you'd be able to register a claim. ^SI
@thevenerablekev Good morning, Sorry for our wait time. Unfortunately, we are unable to change the start date of a policy. You would need to cancel it and re set it up again. We do also have webchat on our website. Thanks Joanne
@Jvkelynch Good afternoon, I do apologise for the delay in getting back to you, we have been experiencing high volumes of calls recently. If you would like to drop me a DM with some policy information I can chase this up for you. Many thanks, Harry
@AbelMukoro5 Good morning I do apologise for the delay in getting through to us, we have been busy recently but I can assure you that all of our agents are working hard to reduce the hold time If you would like to drop us a DM with some policy information I can look into this for you Thanks
#brightsideinsurance Brightside Group have renewed their support for the T20 campaign bit.ly/2t4DI2I
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