Follow us for here for TEXAS-specific electric and natural gas information and service updates. Monitored M-F 8 a.m.-5 p.m. CST. Do not report emergencies here.centerpointenergy.com Houston, TexasJoined November 2024
As severe weather and flooding are forecast to potentially impact the Greater Houston area, we’re committed to keeping our customers and communities informed.
Sign up for Power Alert Service® to receive real-time updates via phone call, text or email about your electric service, including:
✅Outage details
✅Estimated restoration times
✅Customer-specific restoration updates for your home or business
To sign up, visit CenterPointEnergy.com/ActionCenter
PREPAREDNESS UPDATE: We continue closely monitoring conditions and taking a series of readiness actions to prepare for heavy rainfall and flooding across Greater Houston, including:
✅Fully activating our Emergency Operations Center
✅Mobilizing 2,600 frontline crew members to respond and restore power to our customers
✅Proactively coordinating response with emergency management officials
✅Keeping wait times below 1 minute at our call centers
For your safety, during and after storms, stay at least 35 feet away from downed power lines and remember downed lines may not always be visible, such as in flooded areas.
To report an electrical hazard, call CenterPoint immediately at 713-207-2222. If there’s an injury, call 911.
To report outages, visit CenterPointEnergy.com/OutageTracker
The @NHC_Atlantic continues to forecast severe weather, including heavy rainfall, thunderstorms and flooding, and has issued a Tropical Storm Watch for parts of our Greater Houston electric service area.
As we take critical actions to prepare and respond for our customers, we encourage you to visit CenterPointEnergy.com/ActionCenter for storm preparedness tips.
@AndyFaris3 Hi, Andy- I understand how important reliable service is. Please feel free to send me a direct message with your full-service address, and I’ll gladly look into your outage details for you. Thanks. x.com/messages/compo… BT
As severe weather continues this week, we encourage customers to stay up to date and view estimated restoration times for their area on CenterPoint’s Outage Tracker, available in English and Spanish, at ow.ly/3JHc50ZcjQ4
Stay safe and continue checking our social media accounts for updates.
@ariele_ashton Hi, Ariele – I know being without power isn’t easy. Please feel free to send me a direct message with your full-service address, and I’ll gladly look into the outage details for you. Thanks. x.com/messages/compo… BT
As part of our commitment to build and operate the most resilient coastal grid in the nation and to continue preparing for the 2026 hurricane season, CenterPoint Energy conducted a full‑scale Hurricane Preparedness Exercise today at our Emergency Operations Center.
Thank you to the 400+ CenterPoint team members and partners who participated in today’s all‑day exercise, focused on emergency coordination, system restoration planning and customer communications.
The exercise also included approximately 100 observers, including state and local officials, emergency managers, business leaders and community stakeholders. Their participation supports shared readiness, coordination and situational awareness, helping position CenterPoint and those involved to respond and serve our customers safely and efficiently when severe weather impacts our communities.
The @nwshouston forecasts heavy rainfall with up to 10+ inches in some areas.
We encourage our customers and visitors to the area to stay safe. Roads may be flooded and power lines may be down in some areas.
Remember to stay away from low-hanging or downed power lines. To report an electrical emergency, call 911 if there is an injury, then contact CenterPoint at 713-207-2222.
If you smell gas, leave the area immediately on foot, and call 713-659-2111.
The @nwshouston is forecasting heavy rainfall across the Greater Houston area this week. To stay informed about impacts from severe weather, visit these resources:
•Sign up for Power Alert Service® for outage updates by phone/text/email
•Visit CenterPointEnergy.com/ActionCenter for the latest information on outages and restoration efforts
•Follow local news and our social media channels
The @nwshouston forecasts severe weather, including thunderstorms with heavy rainfall, lightning and the potential for flooding this week.
We encourage all customers and out of town guests to have a plan to stay safe and informed - visit CenterPointEnergy.com/ActionCenter for storm preparedness tips and regular updates.
In response to the heavy rains and high flood risk expected for Greater Houston this week, we’re taking action to prepare, including:
•2,600 frontline crew members mobilized to respond
•Fully staffing call center to support customers and minimize wait time
•Pre-positioning critical equipment
•Communicating proactively with customers
•Coordinating with emergency management agencies
Learn more about the actions CenterPoint is taking to respond: ow.ly/hQ4s50Zc6Xm
To support our customers and communities, we’ve activated our Emergency Operations Center and are taking action to prepare for heavy rainfall and potential flooding across the Greater Houston area. Our crews and resources are in place and ready to respond and restore power as needed.
We’ll continue sharing updates on our social media channels to keep you informed - please stay weather aware and have a plan to stay safe.
Read more: ow.ly/zXUI50ZbYGI
The @nwshouston has issued a Flash Flood Warning for a large portion of our Greater Houston service area and our community’s safety is a top priority.
As heavy rain moves through, avoid standing water and never enter or drive through flooded areas where electrical hazards may be hidden from view. If you see a downed line, stay at least 35 feet away and call 713-207-2222 to report it immediately.
We’re taking action to support our customers ahead of thunderstorms forecast this week, including heavy rainfall, potential flooding and gusty winds. We’re continuously monitoring conditions, pre-staging crews and resources, and coordinating with local officials to support restoration efforts and respond safely and as quickly as possible if outages occur. We encourage customers to stay weather aware and informed, and we’ll continue sharing updates on our social media channels. Learn more about our preparations: ow.ly/ANPB50ZbQlA
Today marked the first-ever @FIFAWorldCup match played in our hometown of Houston, and we congratulate both Germany and Curaçao on being part of this historic moment.
In support of the match, we activated our Emergency Operations Center to coordinate our readiness and response. Our natural gas and electric frontline workers along with support personnel stood ready to respond at a moment’s notice.
As Houston welcomes the world, we look forward to supporting the next six matches and maintaining an enhanced readiness posture before, during and after every @fwc26houston match.
Good morning Houston and World Cup fans! CenterPoint’s EOC is activated and our crews are positioned and prepared to support our customers this game day. We are monitoring the potential for thunderstorms and heavy rainfall and are ready to respond and restore power safely and as quickly as possible.
We encourage customers and fans to stay safe and weather-aware throughout the day.
Today, Germany and Curaçao are kicking off the first of seven World Cup games that Houston will host between now and July 4th – that's like hosting seven Super Bowls in less than three weeks. As part of our gameplan for today, and every match taking place in our city, we’re activating our Emergency Operations Center. We’ll stay activated from two hours before kickoff of each match until two hours after the final whistle blows.
Kick-off is tomorrow for the first of seven World Cup games Houston is hosting. To help our great city prepare for this global event, we’re taking to the skies with cutting-edge drone technology to inspect poles, lines and other equipment near the official FIFA Fan Fest. It’s one of the many actions CenterPoint is taking to help ensure our grid is ready before the first fans take their seats or a ball is kicked. Enjoy the games, everyone!
We will be hosting a series of upcoming Community Connect events in neighborhoods across Greater Houston to talk to you about ongoing reliability, resiliency and communications improvements, as well as our efforts taken to prepare for this hurricane season.
We hope to see you there and hear your feedback on how we can better serve you!
Visit CenterPointEnergy.com/HoustonCommuni… to view our schedule of upcoming Community Connects.
The CenterPoint Energy Foundation is proud to support Wharton County and the people making a difference across the community.
For the first time, two students from Wharton ISD’s Family, Career and Community Leaders of America program are advancing to the national competition in Washington, D.C. this July. A $6,000 grant from the CenterPoint Energy Foundation is helping make their trip possible and allowing them to represent Wharton County on a national stage.
We also presented two community safety grants to the Wharton County Volunteer Fire Department for protective vests and Wharton County EMS for a portable ultrasound machine. Supporting first responders with critical equipment strengthens response capabilities and enhances safety across the community.
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