Mat Coleman @ColemanLab

Studying protein hydroxylases at the University of Birmingham https://t.co/Gu0c1PYBc6 birmingham.ac.uk/staff/profiles… University of Birmingham Joined February 2019

Tweets

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216
Following

156
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383

Mat Coleman @ColemanLab

9 months ago

@SAS Or my messages on LinkedIn?

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@SAS Could someone from SAS please help me. I have been unable to get through to customer services by phone, chatbot, or email. My query is in relation to an unaccompanied minor, so this is an important safeguarding issue that should not be ignored.

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Mat Coleman @ColemanLab

9 months ago

@SAS Why have I had not had reply to my emails?

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Mat Coleman @ColemanLab

9 months ago

@SAS When I joined the queue on your chatbot Turi I was number 66 in the queue. When I got to number one I was frozen out. That also took an hour of waiting

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Mat Coleman @ColemanLab

9 months ago

@SAS Why have I been on hold on the phone for over an hour on 3 occasions?

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Mat Coleman @ColemanLab

9 months ago

@SAS Why are you so reluctant to help resolve customers problems with real meaningful and timely support?

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Mat Coleman @ColemanLab

9 months ago

@SAS I can't do this if I haven't received his booking confirmation. This is why I need to speak to a human being in customer services

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Mat Coleman @ColemanLab

9 months ago

@SASResponse @SAS another scam account preying on your customers because of your terrible customer services?

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Mat Coleman @ColemanLab

9 months ago

@QuickTeam247_ Everyone beware - This is another scam Phishing account. Beware of call backs asking you to install Lemfi software to process a refund. @SAS you are putting your desperate customers at financial risk by forcing them to try and get help elsewhere. @SimonCalder

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Mat Coleman @ColemanLab

9 months ago

@ComplntsHaSAS Everyone beware - This is a scam Phishing account. Beware of call backs asking you to install Lemfi software to process a refund. @SAS you are putting your desperate customers at serious financial risk by forcing them to try and get help elsewhere. @SimonCalder

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Mat Coleman @ColemanLab

9 months ago

@SimonCalder Hi Simon, Any idea what is going on with SAS airlines. Has their customer services department been decimated? Travellers, including my 16 year old son, are unable to get basic help.

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Mat Coleman @ColemanLab

9 months ago

@ComplntsHaSAS @SAS @UK_CAA @HofmannAviation I'm trying to urgently speak with SAS customer services regarding a ticket purchased for my son, an unaccompanied child on a flight in a few days. I've tried phone, chatbot, email, and customer complaints. This is a safe guarding issue

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Mat Coleman @ColemanLab

9 months ago

@SAS does anyone have any suggestions how to successfully speak to SAS customer services from the UK? Hours wasted on phone and online over several days, without any success. @UK_CAA

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Mat Coleman @ColemanLab

10 months ago

@SAS @skyteam Congratulations...BUT, how sustainable will this be if you aren't able to offer basic customer service access? I have spent 3 days attempting to speak or chat to someone without success. I have tried Turi, phone, and email....and failed. Appalling.

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UoB School of Medical Sciences @UoBmedicalsci

2 years ago

In 2025 the University will celebrate its 125th anniversary. One of the ways it’s celebrating is by making a major investment in the Birmingham research community with the appointment of 125 Anniversary Fellows and Chairs. @unibirmingham Find out more: fellowsandchairs.birmingham.ac.uk

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Michelle Mitchell @Michelle_CRUK

2 years ago

This further £24m in funding will support seven specialised Centres of Excellence over five years, enabling the continued development of an internationally leading research portfolio. Research is a key priority area at @CR_UK and with further investment into RadNet we’ll be able to increase our understanding of underpinning biological mechanisms and how best to apply and deliver radiotherapy.

Science and Innovation at Cancer Research UK @CRUKresearch

2 years ago

We’re committing further funding for seven Radiation Research Centres of Excellence over five years to support the continued development of an internationally leading radiobiology and radiation research portfolio. Learn more about the network 👉bit.ly/3YIpOoT

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Science and Innovation at Cancer Research UK @CRUKresearch

2 years ago

Birmingham has joined RadNet to host the latest Radiation Research Centre of Excellence. We're excited to have their team and cutting edge facilities working to tackle major challenges in radiobiology and radiation oncology.

College of Medicine and Health (UoB) @unibirm_CMH

2 years ago

State-of-the-art facilities in Birmingham used to advance radiation therapy research. Novel, quicker and more precise forms of radiotherapy will be tested at the @unibirmingham thanks to new funding from @CRUKresearch's RadNet radiation research network. birmingham.ac.uk/news/2024/stat…

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College of Medicine and Health (UoB) @unibirm_CMH

2 years ago

To celebrate 125 years of the University of Birmingham next year, the University is appointing 125 Anniversary Fellows and Chairs. This provides a unique opportunity to join an ambitious global institution, becoming a valued part of our academic community: fellowsandchairs.birmingham.ac.uk

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Mat Coleman @ColemanLab

2 years ago

3/3 - Interested?? Take a look at our next round of recruitment for Fellows and Professors; message me, come visit, apply! fellowsandchairs.birmingham.ac.uk

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Mat Coleman @ColemanLab

2 years ago

2/3 - All in an international, leafy, and low-commute city in the heart of the UK? With affordable mortgages on nice houses with actual gardens! Live the Dream, move to Brum, come work with us in our new School 😊 @UoBmedicalsci @IcgsUob

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Mat Coleman @ColemanLab

2 years ago

1/3 - Driven to understand Cancer and/or Rare Diseases? Fancy working with incredibly talented research and education innovators on a beautiful campus? In labs with immediate adjacency to the Queen Elizabeth Hospital, which treats over a million patients each year?