AI, Automation, Optimization for CRE @ Prologis (PLD). I build and show the best uses for AI, solving $1M+ problems weekly.columnline.com Denver, COJoined August 2024
Another benefit of Instagram chatbots:
They book client meetings while you're with your kids.
Why? Because they qualify leads, check your calendar, and send booking links - all without leaving the DM where your customers already are
How amateurs handle Instagram leads:
Manual replies (hours later)
Send links to external booking sites
Lose 80% in the process
How pros do it:
Chatbots qualify & book meetings instantly
Keep everything in Instagram
Automate follow-ups
Track conversion rates
5 "hacks" for better lead conversion:
1. Meet customers where they already are (Insta)
2. Answer questions instantly (even at 2am)
3. Book meetings without sending to a site
4. Follow up when they ghost you
5. Track everything
No hacks, just smart automation.
Another good chatbot tip:
They can READ EMOTIONS in customer messages.
AI detects frustration, excitement, or confusion in text and adjusts responses. Works every time.
Angry customer? Bot transfers to human.
Happy customer? Bot offers upsells.
Another good chatbot tip:
They can up/downsell based on customer responses.
When someone says "that's too expensive," your bot can offer payment plans or lower-tier options immediately.
No awkward sales pressure.
Chatbot Tip:
Your bot speaks multiple languages already.
Don't limit your business to English speakers. Instead, let AI detect and respond in 100+ languages instantly.
This ensures global customers feel valued without hiring translators.
3 lies you've been told about chatbots:
Lie #1: They sound robotic
Lie #2: They're too expensive
Lie #3: You need to be a tech wiz to use it
Truth: You can book 3X more meetings without a human
Shocking data on Gen Z:
1. 80% Gen Z workers use AI for > 1/2 of tasks
2. 53% Gen Z hide their AI skills from bosses
3. 7% Gen Z expect AI to be banned from work
Why do 53% hide it?
“Out of fear it signals they are replaceable”
This is where the world is headed.
Go from enthusiast to expert in 4 steps:
1. Do more reps than anyone.
2. Focus on a narrow field.
3. Iterate and improve.
4. Brag on LinkedIn.
Most people don’t know what do.
Even those who are supposed to.
Nobody else is a better advocate.
Go from enthusiast to expert in 4 steps:
1. Do more reps than anyone.
2. Focus on a narrow field.
3. Iterate and improve.
4. Brag on Twitter.
Seriously, brag:
- Most people don’t know what you can do.
- Even people whose job it is to know.
- No one is a better advocate.
I did 60 nights away in hotels this year.
This is the room view I’ll remember.
Who benefits from the window?
I don’t think it was me.
I spend a lot of time thinking about odd spaces. What’s the story behind this one?
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