Firmstep @Firmstep
Firmstep is now Granicus. Find us at @GranicusUK and check out our new govService solution https://t.co/DbiBRt78nm firmstep.com London, England Joined March 2009-
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Firmstep retweeted
One week until #UKSUMMIT2020! Don’t miss out! bit.ly/2T47FjQ
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@YesImJack Hi Jack, I'll get our Scottish lead to get in touch and send this over :)
Over 2 million Scottish citizens use our technology. Come and visit our stand at #lgtcdscot to find out more
Firmstep retweeted
Interesting to catch up with @Firmstep and @GranicusUK today at #lgtcdsw
Firmstep retweeted
Really love the sentiment small but smart it really does sum up what @Teignbridge have achieved #lgtcdsw
Firmstep retweeted
Very impressed with @Teignbridge’s digital transformation to improve waste & recycling services #lgtcdsw
Firmstep retweeted
Love the #SouthWest #localgovdigital massive. Majority of them turned up 30 mins before registration. #lgtcdsw
Firmstep retweeted
Great to be here in Exeter Racecourse supporting #lgtcdsw . Come and talk to us about your future digital engagement and targeted communications! @GranicusUK @Firmstep
Firmstep retweeted
Firmstep retweeted
Hilary Jones discussing customer centric councils and multi-agency working #lgtcdyh #localgov #DigitalTransformation
@adrianshort @SuttonCouncil @WhatDoTheyKnow Hi Adrian, our CRM does accept cases by email
Councillor Graham Turner and Terence Hudson from @KirkleesCouncil, one of the most digitally ambitious councils we know discussing their vision and how they can reach it #LIDT
International ultimate frisbee commentator and superstar DJ @tomstyles talking about his other life. Introducing 5 ways senior leadership can help digital innovators be more successful. #LIDT
@kay_oflaherty talking about what sets @Teignbridge apart - a small but smart council #LIDT #DigitalTransformation
'Give the citizen the information upfront and avoid the need for contact' Natasha Tewkesbury talking about eradicating unnecessary contact #LIDT
Natasha Tewkesbury of Hastings Council discussing the work they have done to create a 'customer centric culture's #LIDT #CustomerExperience
What does customer insight mean to you. Question by Cheryl which has generated lots of different answers - #data #intelligence #knowledge #feedback being the top answers #LIDT
Cheryl Duggan from @DurhamCouncil discussing how they collect and act on customer insight to improve their service #LIDT #DigitalTransformation #data
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