Graphium Health Status @GraphiumStatus

[status] Resolved: We have determined the root cause of this issue was an unresponsive node in our read request data tier. This srvice has now come back online and all redirections have been reverted. All services are operational. stspg.io/gzsk9bp1z7c8?u…

[status] Monitoring: A fix has been implemented and we are seeing the latency return to normal. We will post again when this has been completely resolved. stspg.io/gzsk9bp1z7c8?u…

[status] Investigating: We are seeing network latency in our platform monitoring and are currently investigating. stspg.io/gzsk9bp1z7c8?u…

[status] Resolved: We ultimately determined the root cause to be an unresponsive node in our data tier that services read requests. The affected read traffic was redirected accordingly, and all services are fully operational. stspg.io/w48qsjhj34l4?u…

[status] Monitoring: The issue appears to have self-resolved, although we expect the root cause to be due to upstream infrastructure provider network latency. Our team will continue to monitor and open a new incident if there is a rec… stspg.io/w48qsjhj34l4?u…

[status] Investigating: We are seeing network latency in our platform monitoring and are currently investigating. stspg.io/w48qsjhj34l4?u…

[status] Resolved: Client application connectivity has been restored, and all services are now fully operational. We will continue to monitor and open a new incident if further issues arise. Thank you for your patience. The Graphium … stspg.io/q0xt0slnkxjw?u…

[status] Monitoring: Client application connectivity is returning to normal as we see the latency issues resolve. All indications are that this incident was caused by an as-yet-unreported issue at AWS. Our team continues to monitor. stspg.io/q0xt0slnkxjw?u…

[status] Investigating: We are currently experiencing increased network latency affecting our client applications. Our engineers are actively investigating. stspg.io/q0xt0slnkxjw?u…

[status] Resolved: All services are fully operational, and AWS has closed their outage incident as resolved. We are also closing our incident, as all backlogged messages have been processed and client applications are fully accessible… stspg.io/9nlkhbp3j4fz?u…

[status] Monitoring: We are starting to see Graphium services come back online as AWS nears full recovery. Our team will continue to monitor as traffic returns to normal levels and things stabilize. stspg.io/9nlkhbp3j4fz?u…

[status] Identified: Due to a major outage with an upstream provider, we continue to experience issues preventing access to data in Advanced Analytics. The upstream provider has identified the root cause of the problem and is working … stspg.io/9nlkhbp3j4fz?u…