H&R Block Canada @HRBlockCanada

Official Twitter for H&R Block Canada. Be certain this tax season. hrblock.ca Joined November 2009

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H&R Block Canada @HRBlockCanada

a month ago

@gandalfp Hi there! In our DIY software, if you're eligible we auto-calculate this credit for you. If you still have questions please feel free to DM us and we will connect with you.

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H&R Block Canada @HRBlockCanada

2 months ago

@yrashk Hi Yurii, thank you for the feedback and for 15 years with us! We're sorry for the frustration with not being able to remove an add-on without starting over in our online tax software. We've passed this along to our team for review.

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H&R Block Canada @HRBlockCanada

2 months ago

@Uncle_Jed_1 Hi there! That $2,725 average comes from our Free Second Look service, not our software. A Tax Expert reviews your previously filed return (from any software/preparer) for missed credits, deductions, or errors. You can find more information here: hrblock.ca/second-look

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H&R Block Canada @HRBlockCanada

2 months ago

@gogirl0707 Hi @gogirl0707, we're sorry to hear that! This is definitely not the experience we want for you. Please send us a direct message with more details and a member of our team will be happy to assist you.

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H&R Block Canada @HRBlockCanada

3 months ago

@dragonfly666797 Hi there, We're sorry to hear the Advantage Mastercard hasn't been the right fit. You can transfer your balance off the card via Interac e-Transfer® or Visa Direct at any time. Visit hrblock.ca/advantagecard for information, or reach our support team at 1-855-342-6924.

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H&R Block Canada @HRBlockCanada

3 months ago

@billquan33 Hi @billquan33, we're sorry to hear about your experience. Please send us a private message with details and we'll make sure your feedback gets passed along to the office location.

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H&R Block Canada @HRBlockCanada

3 months ago

@Elijah_Winter1 Hi there, we're sorry to hear you're disappointed and we'll make sure your feedback is passed on to our tax software team.

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H&R Block Canada @HRBlockCanada

3 months ago

@alexschoeffner Hi Alex, we're sorry to hear about this. Please send us a direct message and include the office locations you visited so we can look into this. Thank you!

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H&R Block Canada @HRBlockCanada

4 months ago

@itzeno1984 Hi there, Basic returns can be filed for free using our online software. If our software is prompting you to upgrade, it's because the tax return information entered doesn't qualify for the free package. You can find all the pricing details here: hrblock.ca/online-tax-sof…

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H&R Block Canada @HRBlockCanada

7 months ago

@emran84 @HRBlock Hello @emran84, we're sorry to hear about this. Send us a private message and include this information and which office you've filed with so we can help.

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H&R Block Canada @HRBlockCanada

9 months ago

@Khan8516 Hi @Khan8516, we're sorry to hear about this experience. Can you send us a private message and include this information so we can assist? Thank you!

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H&R Block Canada @HRBlockCanada

12 months ago

@Cosmic_Slice Hi @Cosmic_Slice, we’re sorry to hear this. Could you send us a DM with more details so we can look into it and assist you? Thank you!

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H&R Block Canada @HRBlockCanada

a year ago

@pcroft Hi @pcroft, thank you for bringing this to our attention. We have received your direct message and are looking into this situation.

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H&R Block Canada @HRBlockCanada

a year ago

@NeelimaNSingh Hi @NeelimaNSingh, We’re really sorry to hear this. It’s important to us that every client feels respected and supported. Please DM us with the details so we can look into what happened and make things right. We’re here to help!

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H&R Block Canada @HRBlockCanada

a year ago

@vivekrautela01 Please contact the office you've been working with if you'd like to discuss further.

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H&R Block Canada @HRBlockCanada

a year ago

@vivekrautela01 Hi @vivekrautela01, We understand your frustration regarding your wife's ineligible claim. Our team has previously spoken with you, and tried to reach you a few additional times, including last Friday, with no answer. As mentioned before, we can’t assist over social media.

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H&R Block Canada @HRBlockCanada

a year ago

@CaulpnryDC Hi @CaulpnryDC, sorry to hear about this. Send us a direct message, and include the office you're working with so we can follow up on this for you. Thank you!

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H&R Block Canada @HRBlockCanada

a year ago

@vivekrautela01 If you have any further questions, please reach out to the office you previously filed with directly to speak with a Tax Expert.

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H&R Block Canada @HRBlockCanada

a year ago

@vivekrautela01 Hi @vivekrautela01, we're very sorry you have not been contacted yet. We've just escalated your reference number and someone will be in touch soon. We appreciate your patience!