handlebarsdc.bsky.social 🚴 @HandlebarsDC
Views from the #handlebars of my #bicycle | Ward 4 Rep @DCBAC | @AgeFriendlyDC Task Force member | Views my own | #BikeDC wonkpolicy.com Joined August 2014-
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Care to offer any updates about why your service is still down in DC @astoundconnects or when it will be back up?
Hey @astoundconnects I’m astounded at how terrible your customer service is. My Internet’s been out since 6pm & I was on hold for more than 30 min w customer service to tell me nothing. No reason why, no idea when it’ll be back up. You can at least list outages on your website.
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@astoundconnects I’m sure I have plenty of neighbors with the same questions. Why don’t you reply directly to this thread?
Hey @astoundconnects I’m astounded at how terrible your customer service is. My Internet’s been out since 6pm & I was on hold for more than 30 min w customer service to tell me nothing. No reason why, no idea when it’ll be back up. You can at least list outages on your website.
@astoundconnects @blackst8ofmind I don’t understand why you won’t share information publicly. I am in DC. Why is the internet out and when will it be restored?
@astoundconnects Yes, I’d still like answers to my questions: 1. Why was there an outage last night? 2. Why did your IVR keep hanging up on me when I tried to speak to a human?
@astoundconnects Love that your automated system hangs up on me every time I call.
@astoundconnects Tried calling and got stuck in your IVR. Couldn’t speak to an agent and y’all signed off. How am I supposed to get answers to my questions?
/fin
Oh look @CMLewisGeorgeW4! The 6900 block of 8th St NW is freshly repaved and @DDOTDC forgot the markings for the speed bumps in the #bikedc lane *again.* several other contraflows in Ward 1 & 3 have proper markings. Why can’t they spare a little paint for Ward 4?
I'm done with this hell site and its owner. If you want to find me, i'm @handlebarsdc.bsky.social.
@fmcfad01 @infinitebuffalo You’re not wrong…
Just dropping in to say how much I love it when @astoundconnects increases my bill by 33% month because I’m a “loyal customer” and puts me on hold for 20 minutes to talk to a supervisor. Who do y’all use for internet?
@J1mLew1s @CMLewisGeorgeW4 @DDOTDC Thanks! I’m looking forward to the day when I have a visual reminder that there is a bump there and don’t have to rely on muscle memory.
Oh look @CMLewisGeorgeW4! The 6900 block of 8th St NW is freshly repaved and @DDOTDC forgot the markings for the speed bumps in the #bikedc lane *again.* several other contraflows in Ward 1 & 3 have proper markings. Why can’t they spare a little paint for Ward 4?
What a joke. The only thing that’s changed on 8th St is the weather. Anybody want to paint some markings on these? @DDOTDC obviously isn’t going to to it.
But when does the @NationalZoo #pandacam get turned back on??
Love it when @DDOTDC leaves a job unfinished that puts kiddos at risk. Please paint these missing crosswalks in front of a nursery school/daycare at 9th & Taylor NW. @CMLewisGeorgeW4
@nikkimcentee17 Raccoons gone rogue.
Update: I’m back on hold because apparently I need to make several calls to Amtrak to get a receipt that should have been emailed to me in the first place.
.@amtrak is great until you need to deal with their phone support.
@Amtrak It wasn’t a reservation, it was customer support. I was never emailed a receipt for my last trip.
Martin Austermuhle @maustermuhle
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