LogMeIn @LogMeIn

@auan_ks You will get an email or you can access it in GoTo Admin by clicking on Billing > Quotes menu to see it. New networks take up to 24 hours to activate.

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a year ago

@auan_ks It appears the renewal payment failed so your subscription expired. Since you have updated your billing information I have asked Support to send you an eQuote for a new Standard subscription

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@auan_ks When subscriptions fail to renew they are automatically switched to Free, so there may have been a billing issue with your account. We will need your email address to create a support ticket for you.

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LogMeIn @LogMeIn

a year ago

@auan_ks Hi, we do not but you can post a question in our community community.logmein.com/discussions/ha…

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LogMeIn @LogMeIn

a year ago

@KalebRykerBlack Hello, The teams are continuing to work on mitigation options, as well as trying to address the root cause of this issue. Thank you for your patience and we apologize for the inconvenience. You can follow the status here: status.goto.com

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LogMeIn @LogMeIn

2 years ago

@AjitManager Please contact our Support Team for assistance through our support page support.logmein.com/pro/contact

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2 years ago

@Kaitheguy55 Hi Kai, you may want to try flushing your DNS and then try again.

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2 years ago

@grupogez Hi, what is the email address associated with your account?

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2 years ago

@egockel Please give our toll-free support a call support.logmeininc.com/pro/contact

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LogMeIn @LogMeIn

2 years ago

@Notgonnafindme There are no service issues currently status.logmeinaccess.com

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LogMeIn @LogMeIn

2 years ago

@MentalConf Wir sind von dem anhaltenden weltweiten Ausfall bei einem unserer Drittanbieter betroffen. Unsere Techniker arbeiten aktiv an einer Problemumgehung, die von Drittanbietern vorgeschlagen wurde, und sind mit den Dienstanbietern zur Behebung des Problems im Gespräch.