NBCSupport @NBCSupport

Here to help with the NBC App across all platforms + The Voice Official App & AGT App. For NBC Sports related issues, please contact NBC Sports. help.nbc.com Universal City, Los Angeles Joined August 2016

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NBCSupport @NBCSupport

6 years ago

@paul_overbay Hello, again. Apologies for the issues with our services. We had an outage that has now been resolved. Can you please retry to play the episode(s)? Clear browser data or re-download apps if it doesn't work at first. Thanks, and we're sorry again for the inconve...

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NBCSupport @NBCSupport

6 years ago

@BrittHargrave Thank you for reaching out to NBC Digital Support. We really appreciate you taking the time to let us know this content wasn't available to you. I've just been able to play the correct episode, "Where are the Children?"; would you mind trying again? It appears ...

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NBCSupport @NBCSupport

7 years ago

@rgriff Hey, we noticed you and we want to help if we can. The article at help.nbc.com/hc/en-us/artic… absolutely should resolve this for you, if not, DM us or shoot us an email at the address at the bottom of the article. Thanks!

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NBCSupport @NBCSupport

7 years ago

@clanm_ Sorry for the issues. Watching locked or live stuff requires a cable/dish/online **TV** **provider** subscription that includes the _channel_ and is okay with your _location__._ It won't work with Internet-only plans, if a local station isn't getting along with the p...

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NBCSupport @NBCSupport

7 years ago

@clanm_ Hi Nesha! We happened to notice your tweet and wanted to see if we could offer assistance. Please DM us with details about the issue you're running into on the Fire TV app and we'll see if we can help out.

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NBCSupport @NBCSupport

7 years ago

@jessica_edith_v Hi Jessica! We happened to see your tweet and wanted to offer assistance. Were you able to catch up on the episode? If you're still running into any issues, please don't hesitate to DM us.

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NBCSupport @NBCSupport

7 years ago

@MattHulkSmash Hey Matt! Thanks for the tweet. There may have been a brief issue with the video data, but don't worry - the full series should be available for a good long while. Happy watching!

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NBCSupport @NBCSupport

7 years ago

@catmears Hi Catherine! We apologize for the delay in responding. If you're still experiencing this issue, please shoot us a DM.

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NBCSupport @NBCSupport

7 years ago

@Pacificblue35 Hey Jennifer! Thanks for the tweet. There may have been a brief issue with the video data, but don't worry - the full series should be available for a good long while. Happy watching!

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NBCSupport @NBCSupport

7 years ago

@JohnnyC__ Hi John! We apologize for the delay in responding. If you're still experiencing this issue, please shoot us a DM.

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NBCSupport @NBCSupport

7 years ago

@snoozinromantic Hi there! Thanks for the tweet. Our streaming rights to a given title can vary for several reasons - but don't worry, the Harry Potter movies will return to the library in a few weeks (toward the end of Nov.) and should be around for a while.

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NBCSupport @NBCSupport

7 years ago

@The_Gritty19 Thank you for contacting NBC Entertainment Support. This Support team, unfortunately, does not own or support the NBC Sports sites or applications. nbcsports.com/FAQ or [email protected] for Support on the NBCSN apps - Apologies!

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NBCSupport @NBCSupport

7 years ago

@SamRichardsonWP We cannot actually fix this (as there is nothing to fix)...unfortunately. These are the contractual rights business terms that we do not control - apologies!

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NBCSupport @NBCSupport

7 years ago

@Jen850 Apologies again, I meant *WITHOUT* a TV provider - On the NBC App: new NBC Entertainment episodes of returning shows are locked at first, but they automatically unlock 8 days after airing on TV.

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NBCSupport @NBCSupport

7 years ago

@Jen850 Apologies: With a TV provider: On NBC.com: new episodes of returning NBC Entertainment shows (like This Is Us, The Good Place, etc.) are available to stream without a login or credits starting the morning after they air on TV.

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NBCSupport @NBCSupport

7 years ago

@Jen850 Hi - Thanks for reaching out to NBC Digital Support about NBC Credits! While we're unable to provide more credits than those stated here - and credits are not available for purchase - we can provide you with a couple of different ways to keep up with current shows with...

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NBCSupport @NBCSupport

7 years ago

@Irishgirlnc NBC Digital Support, unfortunately, can't help with over-the-air signal issues - we suggest you reach out directly to WRAL: wral.com/receiving-wral… Apologies!

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NBCSupport @NBCSupport

7 years ago

@SamRichardsonWP Thank you for your interest in the NBC app! Unfortunately, some of our content is not available outside of the United States due to streaming rights. We apologize for the inconvenience. NBC Digital Support Team

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NBCSupport @NBCSupport

7 years ago

@mclodewyk Hi - we actually do not own or manage the NBC Sports app - we suggest you tweet @NBCSports or or @NBCSN - you should also be able to find a programming schedule here: nbcsports.com

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NBCSupport @NBCSupport

7 years ago

@MishB_YT Thank you for your interest in the NBC app! Unfortunately, some of our content is not available outside of the United States due to streaming rights. We apologize for the inconvenience.