Plusnet @Plusnet

Straightforward broadband at straightforward prices. That's a Plus. We're here to help from 8am-8pm every day. https://t.co/TsvA2k8S3U plus.net Sheffield Joined October 2012

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Plusnet @Plusnet

6 hours ago

@aledrob Hey Aled, I am sorry to hear you've had a complaint, and that you've not been able to raise if further. We never want our customers to have a need to complain, but if you do we are here to help. You can log this online here >plus.net/member-centre/…

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Plusnet @Plusnet

a day ago

@littlehaven2014 Hi Ann, thanks for reaching out. In some instances, the Post Office may be able to print off the return label, so please visit your local PO, and see what they can do for you. For more information, please visit: plus.net/help/broadband…

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Plusnet @Plusnet

2 days ago

@VIx666 Morning, offers and promotions are subject to change, but we will always work to get your Mum the best deal possible. It's worth giving the team a call on 0330 1239 123, and they'll be able to look into this for her.

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Plusnet @Plusnet

3 days ago

Hi Victoria, thanks for reaching out. To start, we're sorry for your loss, and hope you and your family are managing as best you can. Now, we don't want to complicate our the bereavement process, and want to make this as straight forward as possible. Please visit our website for more information, or give us a call on 0330 1239 123: plus.net/help/my-accoun…

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Plusnet @Plusnet

3 days ago

@B2KOP Hi Dale. If you text HELP for broadband or Text PHONE for home phone to 07800 008 121. We'll look into it from there.

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Plusnet @Plusnet

5 days ago

@davmitt Sorry to hear that you're having any issues with your connection, Dave. I'd recommend having a chat with our customer service team on 0330 1239 123, and they can take a closer look at what's happening and see if we can get it sorted.

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Plusnet @Plusnet

6 days ago

@beelzebomb1 Hey Sean, the best thing to do here is give us a call on 0330 1239 123. The team can check, and advise you fully on this.

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Plusnet @Plusnet

a week ago

@MikeFoster54 Hi, Mike. We don't have any known issues with our website right now. If you click the link below, you should be directed to our home page. plus.net

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Plusnet @Plusnet

a week ago

Hi Jason, thanks for reaching out. To start, our teams closed at 9pm last night, so if you were trying to call after that, you won't have been able to get through. Please give us a call this morning on 0330 1239 123 to cancel your service, or visit our website for more information: plus.net/help/my-accoun…

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Plusnet @Plusnet

a week ago

@jasonFr54781642 Sorry to hear that you were cut off, Jason. I'd recommend giving us another call, we can help get your account cancelled from there.

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Plusnet @Plusnet

2 weeks ago

@pchallinor Hey Philip, I love the ditty, but it's such a pity, to see you go! If you need any help let us know.

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Plusnet @Plusnet

2 weeks ago

@n2072646726265 Morning, all the details on how to return your router, and create a label can be found here > plus.net/help/broadband… Have a fantastic time away :)

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Plusnet @Plusnet

2 weeks ago

@thomaslukerobin Earlier today we experienced technical issues with some of our services. These have now been resolved and services are running as normal. We’re sorry for any inconvenience caused.

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Plusnet @Plusnet

2 weeks ago

@MarkHowitt Apologies about the wait. Our team will answer as quickly as they can, Mark.

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Plusnet @Plusnet

2 weeks ago

Hi David. Finding the right price and plan and plan that works for you is always important. We would love you to stay and I am positive we can find something that works for you. Please give our team another try here 0330 1239 123 and we can also look into the contact options around the calls.

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Plusnet @Plusnet

2 weeks ago

@Connor44171676 Hi Connor. We never want to see anyone having issues. I would recommend reaching out to our technical team so we can look into this and get it sorted ASAP here 0330 1239 123.

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Plusnet @Plusnet

2 weeks ago

@refcraig Hey Craig, the team are the best people to get this looked into. Please give us a call on 0330 1239 123, they will be able to help.

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Plusnet @Plusnet

2 weeks ago

@Slimo80 Hi Stephen. I'd recommend having a chat with our customer service team on 0330 1239 123, and they can take a closer look at what you need and what's available.

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Plusnet @Plusnet

2 weeks ago

@Leiper53 Hi Leips. I would recommend reaching out to our team so we can check this out and arrange the right support to get you up and running here 0330 1239 123.