SaskTel Support @SaskTelSupport
We're here to help answer your questions about SaskTel products & services Mon-Fri 8am-5pm. To report or inquire about an outage call 1.800.SASKTEL. sasktel.com/support Saskatchewan Joined February 2011-
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@AndyMetl Hello! Do you know the specific program or channel the game was on? Comparing what the guide shows versus what actually airs is key to troubleshooting. if we have that info we can investigate further :)
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4:45 PM: The outage affecting Internet, Max Stream, Homephone and wireless in Langenburg has been fixed. Thanks for your patience. #skoutage
8:14 AM: There is an outage in Langenburg affecting Internet, Max Stream, Homephone and Wireless services. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
@DavorStefa43262 Good question! I’m a bit limited on this end but our sales/service team can help you out with that. Feel free to give them a call at 1-800-727-5835 or start a live chat with them here: sktl.ca/chat. Thanks!
For latest outage updates visit sasktel.com/outages. To report or inquire about an outage, please call 1-800-SASKTEL (1-800-727-5835). Our technical support team is available 24/7.
Hello! Thanks for reaching out. We checked with the Network team and they don't have any indication of an outage in that area. There might be another issue going on though, could you DM us with your account number and address and we can look into it some more? Or feel free to call us at 1-800-727-5835 or chat here: sktl.ca/chat Thanks again!
UPDATE: 22:00 - Construction has repaired all fiber cuts in Pike Lake, White Cap First Nation and Gledhow. All services have been restored. We apologize for the inconvenience and very much appreciate your patience in the matter.
UPDATE: 21:30 - Construction crews have repaired the cut in White Cap, restoring most services in White Cap and Gledhow. Crews are now beginning repairs to the cut in Pike Lake. ETR is approximately 1.5hrs. Further updates will be posted when more information is available.
12:00 PM There is an outage in White Cap affecting Internet, Max, Home Phone and Cellular services. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
All services have been restored to the Whitecap IR area.
11:00 AM: There is an outage in Whitecap IR affecting internet, maxTV and home phone. We are working to fix this as quickly as possible and will update this post when more information is available. #skoutage
@Claire_MP @SaskTel Sorry about the trouble. Please give us a call so we can investigate that for you. We’re available to help at 1-800-727-5835 option 3 or on live chat here: sktl.ca/chat. Thanks!
The previously reported wireless outage affecting customers in the Marriott area due to a cable cut has now been resolved. All services have been fully restored. We appreciate your patience during this time.
There is a cable cut current affecting the Wireless customer in the Marriott area. Our techs are working to resolve this as quickly as possible and will update when more information is available. #skoutage
Our techs have identified where the cable cut is located. Estimated time for repair is 6-12 hours.
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