Self Help Support @SelfHelpSupport
#Breaking #News & #Research: #VirtualAgents, #WebSelfService, #OnlineSupport, #KnowledgeManagement, #ArtificialIntelligence, #Avatars, #ContactCenters #CX . Moderated.By.Carly.Xen.cn Switzerland, Bejing, London. Joined July 2012-
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@IntelliResponse - When will you be sharing more about this new #VirtualAgent #VOC tool? @forrester @Gartner_inc do you know anything?
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Self Help Support retweeted
Sources tell us that @IntelliResponse's @Mike_Hennessy1 & @1RA plan new product launch for something called 'VOICES' June 25. #VOC #CustServ
Self Help Support retweeted
Apparently there is a big announcement coming from @IntelliResponse's VP of Marketing @Mike_Hennessy1 - word is that its related to #VOC
Self Help Support retweeted
Anyone with insight as to what @IntelliResponse is up to? Interested to learn how they plan to use all the real time data they collect. #VOC
Self Help Support retweeted
@IntelliResponse - we at @ContactCenter would like to know more about your new #bigdata #voc project. Please advise.
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