Sentel @Sentel_Ind
Sentel is a hosted data analytics provider that can enhance your companies business intelligence.+44 (0) 28 9081 5555 [email protected] #SENTEL sentel.co.uk Belfast, Northern Ireland Joined January 2010-
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Shooting the @agendani annual procurement conference today in @europahotel. Its been a long, long time since I've seen this many people in the same room at the same time! 📸
Tony Murphy, Education Authority looks at the challenges of procuring for the education sector #NIProcurement
Looking forward to a very productive morning @ Northern Ireland Procurement Conference #NIProcurement @agendani
Knowing how to monitor employees that work remotely can give you valuable insights into how well your team is coping and adapting. Get the right tools. Let Sentel help you with our employee monitoring system. KPIs / metrics to measure / productivity tracking / performance.
Mental Health Awareness Week, 10-16 May. Take this as an opportunity for your organisation to focus on achieving good mental health. Show your employees that you care. Click for resources to start the conversation. lnkd.in/eu2W74F #thepeopledept #mentalhealth #health
In your future discussions about hybrid home / office working, make sure you have seamless comms covered. Our solutions will ensure your hybrid working comms are effective, controlled and measured. Book us in for a webinar. #callanalytics #callhandling #monitoringsolutions
Our solutions are right at the heart of business productivity and customer engagement. In a remote world its vital you have the metrics to assess your customer engagement. sentel.co.uk
Before you put your feet up for a well-earned Christmas rest, make sure your comms are being handled properly. Have you missed calls? Are your calls being diverted and answered? sentel.co.uk #unifiedcommunications #servicedesk
With intensified demand for remote telephony services, organisations are striving to keep pace with rapidly changing expectations, guidance and working environments. The benefits of our cloud telephony monitoring go far beyond monitoring agents working from home. #callustoday
Saturday marked mental health awareness day. Keep an eye on your colleagues and address mental health at work. The evidence is that workplaces with high levels of mental well-being are more productive. Addressing well-being at work increases productivity by as much as 12%.
Have your call patterns changed to adapt to working from home? Are diverts in place and working efficiently? Give us a call or drop us a line. #calldata #analytics2020 #insightsanddata 📲📲
Are you prepared for hiring during Covid? 3. Train your team how to conduct effective video interviews. 4. Send out a useful guide to the candidates offering instructions especially on background noise and the mute function. Go over the way you plan to conduct the meeting.
Are you prepared for hiring during Covid? 1. Update your team and documents on changes to the interview format (video calls). 2. Make sure your tech is working. Perhaps get a colleague to test with the interviewee initially. This will avoid the interviewer wasting time.
Remote workforces present a unique challenge. But how do you know if your remote staff are actually working and not wasting time? Are you using an app to monitor? We can provide the stats
What are your new call figures? How is Corona impacting your business? The Health&Safety Executive NI has experienced significant pressures when dealing with a high volume of inquires 1800% increase! Get in touch. customerexperience #customercare #customerjourney #customercentric
Talk to us to make sure you capture those missed calls going into the office when you aren't there! The cost of missed calls can be hard to calculate. Immediate lost sales and negative reviews are obvious, but what about the customer experience? #callanalytics #customercare
Community Release-Covid-19. I want to share how Sentel is addressing the current Covid-19 situation and the proactive steps we are taking to minimize any negative repercussions. The safety of our employees, community, and customers are our primary concern. Contact us 02890815555
Ready or not! Coronavirus contingency plans require remote work. Get to work on your policies now and prepare for future workplace needs. And for keeping an eye on employee productivity at home talk to us now. #thepeopledept #hr #hrconsultancy #prepare #coronavirus
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