Daily support in EN for @PokerStars players 18+ 🔞 Visit https://t.co/u7kkQqwgPV or DM us your issue & provide your Stars ID.
Play responsibly: ℹ️ https://t.co/ZqBvLL2ZQNpsta.rs/HELP GlobalJoined August 2011
Hello! This channel can only assist you in English. If you wish to be assisted in your native language, you can reach us on our live chat by any of the below:
Desktop: Help → Contact Us
Mobile: Account → Help → Contact Support
Website: Account → Help → Contact us
Thank you ^AP
Hello! This channel can only assist you in English. If you wish to be assisted in your native language, you can reach us on our live chat by any of the below:
Desktop: Help → Contact Us
Mobile: Account → Help → Contact Support
Website: Account → Help → Contact us
Thank you ^AT
Hi Anthony, thank you for your interest in the 'Bet & Get Power Path Tickets' challenge! Please note that this promotion is still active but is currently available to selected players. Keep an eye on your account and promotions section to see if you are eligible. Best of luck and thank you for being part of our community! Regards, ^LD
@HighRollerRadio Thank you for your reply. You can always reach out to us using our website, by going to Help-Contact us or the following link: contact.rationalwebservices.com
Thank you, we remain available.^AP
@dominikapps Hi, we are sorry to hear this. Since you are not following Stars Support, we are unfortunately not able to send you a DM. Please follow us and DM us for further assistance. Thanks! ^LP
Hello, thanks for reaching out, and we are sorry for the inconvenience.
Have you tried clearing the cache and did it help? Also, could you please provide a screenshot of the discrepancy?
Before we can help you further with your query, we need to find your account. Please send us the following details:
- Your Stars ID (username)
- Your registered email address
- Your postal address registered to your account
- Your date of birth
Thanks in advance for the cooperation. Regards ^LP
@sproates Hello. Thank you for your mention. We are sorry for the issue you are experiencing with our software. We have sent you a direct message regarding your case. Please check your inbox! Regards ^LD
Hi, thank you for bringing this to our attention. We sincerely regret to hear about the difficulties you are encountering with your account. To assist you further, we kindly invite you to follow us and send a direct message at your earliest convenience. We truly value your cooperation and are committed to resolving this matter promptly. Please do not hesitate to reach out. Regards, ^LD
@ChillCapital Hi again, thanks for the details. We have sent you a DM regarding the recently reported. Please DM us back so we can assist. Regards, ^SL
@ChillCapital Hello there, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Have a nice day! ^SL
@bdu081 Hi there, since you are not following StarsSupport, we are unfortunately not able to send you DM. Please follow us and DM once more for further assistance. Thanks!
@AndrewMcMiillen Hello Andrew, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Have a nice day! ^SL
@Lightnight12346 Hi, thank you for your comment. We are currently experiencing unexpected server maintenance and are working hard to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Thank you for bearing with us! Regards, ^LD
⚠️There is a planned server restart on Wednesday, June 3rd⚠️
The downtime will start at 04:00 CET and last for around six and a half hours, during which time all games on PokerStars will be unavailable.
@BenjaminBu917 Hi everyone, we are currently experiencing unexpected server maintenance and are working hard to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Thank you for bearing with us! Regards, ^LD
@JJDnkr Hello there, thanks for reaching out. We have sent you an additional DM regarding the recently reported. Please make sure to have a look. Have a nice day! ^SL
Hi there, thanks for reaching out. The maintenance has now been completed and our services are back. You should be able to access again. If you're still experiencing issues, please DM us and we'll be happy to take a closer look. Thanks for your patience while the work was carried out. Have a nice one! ^SL
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