Steve Fowler @SteveFowler
Car and tech journo. Apparently “just a fat Piers Morgan”😳 co-founder @carblah_ EV Editor @independent. Former editor of @autoexpress @autocar @whatcar carblah.com N 51°17' 0'' / W 0°45' 0'' Joined January 2009-
Tweets17K
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@WasOnceLoved @TheDriverG @MayorofLondon @TfL £14.79 for the day. Don’t tell anyone!
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Ridiculous. Standing room only from Chalfont & Latimer (Zone 8) into London. And it would've cost me less to drive in and park - £28.80 for total parking and tube fare, £28.29 for me to drive in and park. Well done @MayorofLondon and @TfL. Fast train stuck behind a slow train, too 🙄
@martin236565386 @MayorofLondon @TfL No. You?
@WasOnceLoved @TheDriverG @MayorofLondon @TfL Barbican car park
@girlfacemcgirl1 @MayorofLondon @TfL I drive an EV, charge at home on a low-rate tariff and park for half that in the Barbican. Try your bollocks maths again…
@BobFromAccounts @MayorofLondon @TfL Not today
@TheDriverG @MayorofLondon @TfL Yup - that includes C-charge. Tiny bit of electricity for pennies and tax/insurance already paid!
@ListerLawrence One of the best vehicles I drove last year. Love the passenger version.
Steve Fowler retweeted
I’ve been in the £533,000 Audi Nuvolari and here’s what I thought trib.al/Qu0r6VH
Steve Fowler retweeted
Are Ferrari buyers clamouring for an all-electric model? Probably not trib.al/7P8PTi8
Steve Fowler retweeted
BYD Atto 2 DM-i plug-in hybrid review: ‘Very efficient and great value’ trib.al/Rmo2A1S
Chinese car brands aren’t just shaking up the UK car market on price, tech and product. They’re now leading on customer experience, too. The latest @carblah_ Customer Experience Index analyses real customer sentiment from almost a quarter of a million reviews across sales, service and ownership touchpoints – and the results show a pretty dramatic shift. Omoda tops the entire UK market, followed by Chery and Jaecoo, with Leapmotor UK and GWM UK also in the top five. Changan, Geely and BYD are in the top ten, too. Only one premium brand, Lexus, makes it into the overall top ten. For years, premium car brands have traded on reputation, heritage and a belief that higher prices automatically come with a better experience. But the data suggests customers are thinking differently. They’re rewarding brands and retailers that make the process clear, fair and easy. They’re valuing simplicity, consistency and trust. And some of the newest names in the market are delivering that better than many long-established players. The Index also shows how customer expectations are moving fast. Mainstream brands are generally stable and consistent, while luxury and performance brands still deliver the high-touch experience buyers expect. But the biggest story is the rise of the challengers – and the pressure that puts on established OEMs and their retail networks. Customer experience is delivered by retailers, not just car makers. And some manufacturers may be surprised, and disappointed, by how their networks are representing them. At Carblah, we built the Customer Experience Index to look beyond star ratings and understand what customers are actually experiencing. Using AI-powered analysis of real-world reviews, we can see the sentiment, behaviour and operational signals sitting behind the scores. And this latest Index tells a clear story: customers reward brands that treat them well. Reputation alone is no longer enough. So congrats to those brands that are satisfying their customers – if you want to know how to stay on top, get in touch. And for those brands that really should be doing better, we can provide insight and advice on how improving customer service will improve the profitability of your business. Drop me a line.
@ConkleCynt40513 @Matt72Biker @SuzukiPress @WorldCarAwards Suzuki Swift
Sometimes a small, affordable car is all you need. I’ve done around 1,000 miles in this Suzuki Swift in a week (London, Liverpool, few days in Kent), had the family on board and it’s been brilliant - fun, too. It has all the kit you need and over 60mpg ✅
⚽️Good job Gareth Southgate hasn’t been using this. Might have missed… 💦 #worldcup
Steve Fowler retweeted
I tried the Chinese EV chargers that rival petrol filling speeds – and they’re coming to the UK trib.al/CV255lJ
Everyone's having their say on the new Ferrari Luce. BYD's Stella Li told me what she thought about it independent.co.uk/cars/electric-…
Steve Fowler retweeted
In the latest DriveSmart newsletter, @SteveFowler explains how the electric vehicle revolution is forcing rival carmakers like Stellantis, Jaguar Land Rover and Ford into unlikely partnerships to share costs, technology and platforms trib.al/yupZ7GW
I’ve slept on it and I’m still not sure. Is this the right look for Ferrari? What do you think? independent.co.uk/cars/electric-…
Jonny Smith @Carpervert
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36K Followers 795 Following CEO of @ListerCars & @Warrantywise. Part-time farmer 🚜 Full-time car enthusiast 🚗
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98K Followers 719 Following evo magazine 1998-2013. Create vids on Harry's Farm & Harry’s Garage YouTube channels (3M views/month). Farmer who likes cars & bikes too
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21K Followers 1K Following Creative Director at DriveTribe. I make things about cars. Not here often any more - same U/N on all the others.
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25K Followers 1K Following 🙆🏼♀️🙅🏼♀️💁🏼♀️Automotive adventures; London and elsewhere, accompanied by a pair of floofs. Always Check The Car Park
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