Toronto Hydro @TorontoHydro

Report outages, wires down & emergencies to 416-542-8000. This account isn’t monitored 24/7. Visit https://t.co/GJiEoMLpiw for more outage tools & resources. torontohydro.com Toronto Joined July 2010

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Toronto Hydro @TorontoHydro

a week ago

⚽️ It’s almost game time, Toronto! This month, the world’s biggest soccer tournament arrives with six matches right here in our city. Behind the scenes, it’s been months and years in the making, with extensive planning and coordination across our organization to ensure we’re match-ready. To support reliable power, we’ve reviewed, maintained and tested all equipment supplying Exhibition Place, where the stadium is located. We’ve also partnered with Hydro One to advance maintenance on shared equipment and replace aging feeder cables, which are the main lines delivering power to the area. And on match days? We'll also have crews on site so we can respond quickly if unexpected issues arise. Let’s get loud, Toronto, and go Canada go! 🇨🇦

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Toronto Hydro @TorontoHydro

a week ago

Hi Frank. Thanks for bringing this to our attention. We've shared this information with our Streetlights team, and a crew will be dispatched to investigate further. You can also use our interactive streetlighting map to identify and report streetlight issues across the city: torontohydro.com/streetlightmap

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Toronto Hydro @TorontoHydro

2 weeks ago

@311Toronto Hi there. Thanks for looping us in. We've shared this with our Streetlighting team, and a crew will be dispatched to investigate further. In the future, streetlighting issues can be reported online via our interactive streetlight map: torontohydro.com/streetlightmap.

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Toronto Hydro @TorontoHydro

2 weeks ago

@311Toronto Hi there. Thank you for reporting. We've shared this with our Streetlighting team, and a crew will be dispatched to investigate further. In the future, streetlighting issues can be reported online via our interactive streetlight map: torontohydro.com/streetlightmap.

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Toronto Hydro @TorontoHydro

2 weeks ago

Thanks for taking part in our poll! Here are more ways to enjoy your weekend while keeping energy use in check: - Open windows to cool your house naturally - BBQing or cooking outside helps keep indoor temperatures lower For more energy‑saving tips, visit: torontohydro.com/tips

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Toronto Hydro @TorontoHydro

2 weeks ago

Warmer weekends are on the horizon! ☀️ As spring settles in, which energy‑friendly weekend activity is your go‑to? ⚡🌿

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Toronto Hydro @TorontoHydro

2 weeks ago

@HydroOne Outage restored: Power has now been fully restored to all customers affected. We sincerely apologize for the disruption this outage caused and thank our customers and the community for their patience and understanding while crews worked to safely restore service.

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Toronto Hydro @TorontoHydro

2 weeks ago

@HydroOne Outage update: Crews are still on site working with Hydro One to restore power to remaining customers as quickly as possible. We understand how difficult it is to be without power for a long period, particularly during the heat, and we’re grateful for your ongoing patience.

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Toronto Hydro @TorontoHydro

2 weeks ago

.@HydroOne is currently responding to an outage in the downtown core impacting Toronto Hydro customers. We sincerely apologize for the disruption as we understand how difficult it is to be without power.

Hydro One @HydroOne

2 weeks ago

An outage is affecting @TorontoHydro customers in the downtown core. Fire crews are onsite at Terauley Transmission Station. Once the scene is cleared, our crews can assess damage. We will provide more updates as they become available.

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Toronto Hydro @TorontoHydro

2 weeks ago

We're aware of an outage impacting our customers downtown. We're working with @HydroOne to investigate the issue.

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Toronto Hydro @TorontoHydro

2 weeks ago

Outage restored: Power has now been restored to all customers. We sincerely thank everyone for your patience during this challenging situation as our crews worked through a number of extensive and complex repairs. If you’re still without power, please report it to our Trouble Dispatch team directly by calling 416-542-8000 (press 1).

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Toronto Hydro @TorontoHydro

2 weeks ago

Outage update: Thank you for your continued patience during this challenging situation. Our crews continue to respond to multiple outages across the city, and will remain on site overnight working to restore power as quickly and safely as possible to all affected customers. For updates overnight, please refer to our outage map: torontohydro.com/outagemap

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Toronto Hydro @TorontoHydro

3 weeks ago

Outage update: We’re continuing to respond to scattered outages throughout the city due to yesterday’s high winds. We know it's not easy being without power and thank everyone for their continued patience as our crews work to safely restore power to all affected customers after yesterday’s challenging weather conditions. Since yesterday, we’ve responded to over 145 power events, largely due to downed powerlines and tree contact with wires. The majority of these outages have already been assessed and restored, with crews continuing to work through the remaining outages. We’re also responding to a number of police, fire and ambulance-related calls, which are being prioritized. Restoring power in these situations can be complex and must be done safely, especially when severe weather is still active. Crews first assess the damage and secure the area, including isolating live wires, before removing fallen trees or debris. They then repair or replace damaged equipment like poles, transformers and powerlines, and test the system to ensure it’s safe before restoring power. We're reminding customers to be careful around downed powerlines. If you see one, stay back at least 10 metres (about the length of a school bus) and report it immediately to us at 416-542-8000 (press 1). We know being without power is frustrating and our crews are working as safely and quickly as possible to restore the remaining customers. For the latest updates, please check our outage map at torontohydro.com/outagemap.

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Toronto Hydro @TorontoHydro

3 weeks ago

Outage alert: We’re currently experiencing a few small outages across the city due to high winds. If you see a downed powerline, stay back at least 10 metres (about the length of a school bus) and report it immediately to Toronto Hydro at 416-542-8000 (press 1). For the latest updates, please check our outage map at torontohydro.com/outagemap

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Toronto Hydro @TorontoHydro

4 weeks ago

If you answered “⚡Keep your distance,” you’re correct! Remember: - Assume powerlines are live and stay at least 10 metres back from downed lines - Be careful with ladders and tools near powerlines - Stay at least 3 metres away from overhead lines For more information on powerline safety, visit torontohydro.com/powerlinesafety