VoyagesVC @VoyagesVC

Less than a month until Vivid Vision by Vivid Commerce in New Orleans 🎷 🌴 At Vivid Vision, we’ll be alongside some of the best operators in the industry talking payments. Sponsors include OvationCXM, Maverick, HYFIN, Dejavoo, and DCCSupply 🎉 #payments #fintech #vivid

Banks are getting locked into AI models they didn't choose, can't use, and can't swap out. That ends now! We just launched Model Configuration inside @ovationcxm AI Studio 👀 It's a game changer for every bank and financial institution tired of being held hostage by a single AI vendor. Here's what it means in plain terms: ✅ Browse and compare certified AI models with transparent pricing ✅ See exactly what you're paying for before you commit ✅ Swap your AI engine on the fly (per feature, per workflow, per use case) ✅ Use Claude Sonnet for your AI co-pilot. GPT-5 Nano for another agent. Your call. This isn't just a feature. It's a philosophy. Financial institutions shouldn't have to rebuild their entire CX stack every time a new model drops or a vendor hikes their prices. They should be able to plug in the best model for the job right now, in real time. OvationCXM already gives banks the power to modify customer journeys in real time, connect to Salesforce, Fiserv, Jira, IBM, and more and now we're giving them full control over the AI brain behind it all. The future of banking CX isn't locked. It's open, flexible, and composable. We're just getting started. 🚀 #OvationCXM #BankingTech #FinTech #CustomerExperience #AIModels #GenerativeAI

AI can’t solve merchant problems on its own. But when paired with the right human, it can turn one operator into the equivalent of an entire team. Too many systems? No problem. Too much information? Good. Check out @ovationcxm #CustomerExperience #CX #CustomerJourney

bookvara.com

We talk to med spa and salon owners every week. The same problem keeps coming up: no-shows are quietly eating their margins and nobody has a clean number on how bad it actually is. A busy med spa running $60K per month can lose up to $9,000 in empty appointment slots every single month. The front desk is doing manual reminder calls. The booking system and the payment processor are two separate logins. There is no deposit required at booking, so clients cancel with zero consequence. That is why we invested in Vara Scheduling. They built an all-in-one platform that ties scheduling, deposits, automated reminders, and payments into a single system built specifically for service businesses. No-shows do not disappear on their own. But they shrink fast when clients have real skin in the game. #Payments #Paymentsolution #MedSpa #Salon

paygreendcard.com

Another round of cashless ATM shutdowns. Another wave of dispensaries forced back to cash-only overnight. No warning. No transition period. One day you're accepting cards, the next your merchant account is frozen and your customers are looking for the nearest ATM. We've watched this cycle repeat across the cannabis payments space for two years. The pattern is clear: card networks are tightening, not loosening. We invested in Greencard because the cannabis payment space needs infrastructure that survives enforcement -- not workarounds that depend on Visa looking the other way. Greencard's age-verified vending model through Digital Media Vending is architecturally different from cashless ATM. It doesn't code transactions as ATM withdrawals. It doesn't rely on card network loopholes. The dispensaries that built on compliant rails are still accepting cards today. The ones that bet on workarounds are counting cash. That gap only widens from here. #CannabisIndustry #DispensaryLife #CannabisPayments #CannaBusiness #CashlessCannabis

We talk to winery operators every week. The same problem keeps coming up: your POS, e-commerce store, wine club, inventory, compliance filing, and CRM are all separate systems — and none of them talk to each other. joinvino.com That's not a tech stack. That's six ways to lose revenue. A club member updates their address online — your tasting room POS doesn't see it. A compliance report is due — you're pulling data from four places manually. Your best vintage sells out on the website before club members, who should get first access, even know it exists. This is why we invested in Vino. They built the all-in-one commerce platform wineries actually needed: POS, DTC, wine clubs, inventory, and compliance in a single system. One source of truth, finally. The wineries moving to unified commerce are winning on margin and on experience. The ones still stitching systems together are leaving both on the table. #WineIndustry #WineTech #WineCommerce #DTCWine #WineryLife

This week's Merchant Monday is a shoutout to our longtime client, the Heisman Trophy Trust. This past weekend they celebrated 90 Years of Heisman Excellence, and welcomed Travis Hunter from @CUBoulder as the 2024 Heisman Trophy Winner 🏆 🏉

The Vivid team is at the bar and tap room expo in Reno Nevada showcasing our new Wine Management software. #payments #pointofsale #wine #taproom #brewery

Local businesses get access to the greatest team in the world 🙌 #BRE2024 #Vivid #PointOfSale #Payments

The team is in Las Vegas! 💪🔥 #BRE2024 #restaurants #payments #pointofsale

Excited for the Bar & Restaurant Expo next week in Las Vegas! Come say hello to the team if you're at the conference! #BRE2024 #payments #pointofsale #fintech #vivid

Vivid POS has been announced as a finalist for Bar & Restaurant Expo's 2024 Best Technology Product 🙌 🎉 The Bar & Restaurant Expo Supplier Awards are designed to celebrate innovative and outstanding contributions to the hospitality industry. These prestigious awards aim to honor industry trailblazers who have redefined the bar and restaurant landscape with their exceptional products and solutions. #VividPOS #BRE2024 barandrestaurant.com/business-strat…

Business in the front, Party in the back 😎 Try Vivid POS on the dual-screen e600mini - because who says your point of sale can't have a little personality? Get ready to rock transactions with style and efficiency, all while bringing the party vibes! 🎉 #VividPOS #PAX #PointofSale #Payments #fintech

@JumpStart_VC @ovationcxm It’s time to take CX to the next level 🔥

Great selection of modern hardware :)

PAX Technology, Inc (North America) @paxtechnology

2 years ago

Our POS products & solutions are designed to enhance operational effectiveness across various industries. From secure transactions to seamless integration, PAX delivers reliability & performance you can trust. Learn more: pax.us/products/ #POSsolutions #POS #Payments

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Vivid Point of Sale for Retail and Restaurants is now available on the Elys Family Hardware by @paxtechnology #payments #pointofsale #localbusiness #fintech hellovivid.com/post/vividpos-…

Tap, Swipe, Smile! Meet the new A77 by PAX where mobile payments meet simplicity and style! Reach out to Vivid Commerce to learn how you can start selling this cost effective terminal today. #mobilepayments #payments #innovation #vivid hellovivid.com/post/introduci…

Vivid was one of the first resellers of the Poynt Smart Payment Terminal by GoDaddy. Read their teams honest review on whether or not Poynt is good for your business. hellovivid.com/post/to-buy-or… #payments #smartterminal #godaddy #poynt #mobilepayments