Alex Bäcker @abacker

101 Clues to a Happy Life (https://t.co/nSoL8M6quO) author. Founder, @abinventio, @Drisitinc, @top10datingapp & @QLess . MIT, Caltech Ph.D. https://t.co/ESmsGXKRsr linktr.ee/alexbacker Altadena, CA Joined May 2008

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Alex Bäcker @abacker

a week ago

@WhatsApp Your search engine for music for status updates is terrible: you can search by song name or artist name but never by a combination of them, which is awful, as there are too many songs with the same name.

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Alex Bäcker @abacker

a week ago

@WhatsApp Two versions ago Whatsapp Desktop for Mac froze when I clicked on a message. One version ago WhatsApp was terribly slow, as if it had a memory leak or something. And now it hung up when WhatsApp was in the background. Please improve your QA, it’s terrible!

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Alex Bäcker @abacker

2 months ago

The fourth install failed as well, because a bug chose a new backup of the new phone with no data instead of the backup from yesterday I had selected of my stolen phone. UNBELIEVABLE!

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Alex Bäcker @abacker

2 months ago

Why on Earth would an "Update requested" step freeze for a long time? Apple requesting an update Apple forced upon me from Apple and Apple is having a hard time deciding whether to give it to Apple?!

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Alex Bäcker @abacker

2 months ago

It's incredible how much worse @Apple software has gotten over time. It used to be super simple to switch to a new iPhone. I am now on the fourth install on the same day, hoping it gets this one right. (continues)

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Alex Bäcker @abacker

2 months ago

Third one failed because it failed to ask which backup to restore from and chose the wrong one. Are there any good engineers left @Apple? If so, please fix this!

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Alex Bäcker @abacker

2 months ago

Not to mention even non-Beta Apple releases are often buggy so waiting is a good idea. Only reason I joined is I can't wait for a release that fixes the previous (public) one's bugs!

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Alex Bäcker @abacker

2 months ago

I recommend against joining the @apple iOS Beta program. It forced me to download and install the latest Beta and wait 8 hours with my phone unusable instead of asking me when I want to do it or doing in the background. Such bad software decisions...

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Alex Bäcker @abacker

3 months ago

@Verizon technology is so awful they won’t even let me pay my bill. I can’t call them. I can’t register. I can’t log in. I get an error if I try to pay without logging in. On two different browsers.

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Alex Bäcker @abacker

4 months ago

@sethdoane Sending you an email about our historic expedition attempting the first ever circumdrive of Eurasia leaving Rome next Monday 2/2. Arriving in Rome this afternoon. Would love to connect.

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Alex Bäcker @abacker

4 months ago

Searching doesn't find "silence calls from unknown callers", either.

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Alex Bäcker @abacker

4 months ago

@apple's latest iOS update is the worst one I have ever seen. Bugs include: Try adding a photo to a contact from the photo. Try pasting a # in a contact's field. The new screen caller feature doesn't work, "silence calls from unknown callers" is no longer functional.

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Alex Bäcker @abacker

5 months ago

@FedEx called to say I could change the delivery address for a package addressed to my house destroyed by the Eaton fire. But when I call them they don't allow the recipient to change the address and don't give any option to talk to a human. Empathetic way to treat fire victims.

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Alex Bäcker @abacker

5 months ago

My chats bounce, and the agent, April, did not even give me a few seconds to ask any question before disconnecting me, after I waited for 55 minutes for her to authenticate me. DREADFUL SYSTEMS AND SUPPORT!

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Alex Bäcker @abacker

5 months ago

When it was picked up, SIX (6!) authentication attempts failed due to different bugs in their system. When the seventh succeeded, I was told to remain connected that I would be connected to their technical team in 25-30 minutes. 52 minutes later, nothing has happened. CONTINUES.

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Alex Bäcker @abacker

5 months ago

My experience switching to @Verizon has been absolutely dreadful. They failed to switch my number. Chatting with @VerizonSupport led to me getting disconnected before the chat was picked up ("Thank you for chatting with Verizon"). CONTINUES BELOW.