Document360 @document360
Instantly create an online self-service Knowledge Base for your Customer and Employees (accessed either publicly or privately). document360.com London, England Joined December 2017-
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An AI chatbot is only as good as the information behind it. With Document360's Eddy AI Chatbot, you can source answers from your: Knowledge Base Website Files FAQs Zendesk & Freshdesk tickets Plus run live test before going live. Try it now : lnkd.in/gTKeWmSt #chatbot
AI produces documentation instantly, but is it reliable without oversight? Learn how to embed critical thinking into AI-assisted documentation using practical, reusable reasoning frameworks that shift teams from content generation to content governance. lnkd.in/d7MRZV9F
Your docs aren’t just for humans anymore. They’re for AI agents too. ➡️ That’s why we built an agent-readiness scanner for documentation. How AI-agent ready are your docs? Try it now → lnkd.in/dW6e9pfm #documentation #technicalwriters
The biggest challenge in documentation isn't creating content. It's making it discoverable. Watch below to learn how GenAI can automate tagging, improve discoverability, and keep your documentation structure aligned as your products evolve. #documentation #technicalwriting
our knowledge base has two audiences now: humans and AI. Is your content optimized for both? In this webinar learn how AI is transforming product content, documentation, and knowledge management and what organizations need to do to stay ahead. document360.com/webinar/produc…
Documentation gaps surface when users can't find what they need. Learn how AI and MCP can help technical writers identify those gaps and continuously improve documentation. Click here to learn more: lnkd.in/d_ezWK82
📢 New Podcast Episode is Out Learn about technical writing in the age of AI: skills, strategy and leadership Tune in to full episode - Apple Podcast - apple.co/2Y2MUHg Spotify - bit.ly/4uV4vOx YouTube - bit.ly/4xkHW7D Blog - bit.ly/49Ss2qZ
What happens when AI meets your knowledge base? Now you can see for yourself. Get the insights you need to deliver better AI-powered knowledge experiences - lnkd.in/gTKeWmSt Watch the walkthrough to see how it works. #documentation #AI
Learn how MCP reduces integration overhead, speeds up AI-powered workflows, and makes your knowledge base instantly usable inside Claude. Read here - lnkd.in/dfFZqN_e #claude #knowledgebase
In this webinar, Rutva S., Senior Technical Writer, Gantner shares practical approaches for using AI to personalize documentation for multiple personas while maintaining a single source of truth. Watch the full webinar here - lnkd.in/d-dFA8Cn
Most IT service teams don’t struggle with execution; they struggle with scattered knowledge. Go from scattered information → structured delivery. Swipe through to see how teams are scaling documentation with Document360. Get personalized demo - lnkd.in/gTKeWmSt (1/2)
⏳ Have you saved your seat yet? Our panel webinar on "A Day in the Life of a Modern Technical Writer" is just around the corner. There's still time to secure your spot. Click here and register now- lnkd.in/d-dFA8Cn #technicalwriters #technicalwriting
From AI analytics to authentication flexibility and improved reader experiences - The latest Document360 release brings powerful updates. Watch the release video to learn more. Want to see these updates in action? Book a personalized demo today - lnkd.in/gTKeWmSt
🏆 90+ G2 Summer 2026 badges and counting. We’re proud to be recognized as a Leader across multiple categories, To our customers, partners, and community: thank you for trusting us with your knowledge and documentation needs. We’re excited for what’s ahead.
Join us for a candid, behind-the-scenes panel with documentation leaders as they break down how technical writing really works at scale. Click here and secure your spot soon - lnkd.in/d-dFA8Cn #technialwriting #techwriters
Document360's enhanced JWT authentication lets you tailor sign-in experiences for different audiences with up to 5 JWT configurations. Watch the video below to learn more. Get a free demo - lnkd.in/gTKeWmSt
Big improvements just went live in Document360. From authentication flexibility to AI-powered insights, here's everything that just got better. Scroll below to learn more. Try out the new features here - document360.com/request-demo/ (1/2)
Security isn't an add-on. It's built into everything we do. From encryption and zero-trust architecture to independent audits and compliance frameworks - Document360 is engineered for teams that can't afford to compromise on trust. #documentation #knowledgebase #security
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