Remco de Vries @remcodv
Closet Restaurant Critic - Customer Success Enthusiast - SaaS - Online Communities linkedin.com/in/remcodv @Gainsight Joined November 2008-
Tweets3K
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Followers256
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Following100
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Remco de Vries retweeted
We've heard that some people think companies don't need #CustomerSuccess teams. That just doesn't sit right with us. 🤔 Here are 10 reasons why your company should absolutely have #CS teams, from Gainsight #CEO, @nrmehta. bit.ly/3rULxbZ
Remco de Vries retweeted
(1/12) Every software company wants to go from single point solution to multi-product suite Survivor bias blinds companies + investors to the execution risk. They pencil our crazy expectations Don't be blinded by the TAM. Here's how Act 2 can derail, and even kill, a business
Now THIS was unexpected! Very excited to be a part of this list, thanks everybody that voted ❤️ #customersuccess 4122555.fs1.hubspotusercontent-na1.net/hubfs/4122555/…
This morning it was day AND night, at the same time. My daughter interpreted that as too much confusion to go to school. 🥲
@nrmehta @GainsightHQ Ok, now I wish I wasn't missing out! Great display of skills there Nick!!
Testing the GPT-3 AI, green is the AI response. I mean, if one of the most sophisticated AI's says it, who are we to debate 😅 #CustomerSuccess
Is a customer with a discount-clause in their contract for taking reference calls with prospects to be called an advocate? #CustomerSuccess
@nrmehta lol! Fine, I can't argue that. For the record, it's been dubbed 'off-orange' instead of off-yellow ;-) Also, the last time we had an ugly kit like this, we won the tournament 🤓
@OnlyCFO Should probably always be used together v.s. as separates. ATR/GRR is part 1, add expansion etc leading up to NRR and you have a full story.
Pretty proud of how we nailed Q2 at @GainsightHQ! gainsight.com/press/release/…
@ChadTev @MattMyszkowski @insidedhq Should get you one at some point 😀
@MattMyszkowski @insidedhq Haha! It’s in WAY better hands now!
@MattMyszkowski @GainsightHQ We’ll get you credit 😝
I’ll put it back together in a second. @GainsightHQ #pulsecxo #customersuccess
Remco de Vries retweeted
Post lunch session at @GainsightHQ #PulseCxO with 3 of my favourites talking “Digital Customer Community”. Key to knowing this topic is clear……no socks! @anikazubair_ @FarmerAlexE @remcodv
@FarmerAlexE @anikazubair_ My eyes are up here, Alex
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