Superloop @superloopau

The internet is literally one of the most marvellous inventions of our time, and Superloop’s mission is to show you just how super your experience should be. superloop.com Australia Joined August 2014

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Superloop @superloopau

2 years ago

@latifaicha Hey Icha, thanks for getting in touch, please reach out to our support team via Live Chat (superloop.com) or else over the phone via 1800 578 737 to get your order pushed. Regards- Meet.

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Superloop @superloopau

2 years ago

@easmith0 Hi @easmith0, thanks for reaching out. You can contact our support team on 1800 578 737 to get your speed issue rectified, unfortunately, we do not have any self-troubleshooting feature available on Superhub portal at the moment. Regards- Meet.

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Superloop @superloopau

3 years ago

@SFanactic Hi @SFanactic, thanks for reaching out, we are open during weekends and public holidays between 10:00 AM - 6:00 PM Adelaide local time. Regards, Meet.

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Superloop @superloopau

3 years ago

@Birdy92 Dear @Birdy92, Thanks for reaching out and apologies for the inconvenience, Please contact our frontline support team on 1800 578 737 to get help in resolving your payment issue. Regards- Meet.

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Superloop @superloopau

3 years ago

@melpen88 Hi Melpen, I can understand that would be quite frustrating, our call queues are currently sitting at zero. So if you are still experiencing any service issues I would give us a call now. Thanks - Jack

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Superloop @superloopau

3 years ago

@maquerade1210 Hi Matthew, We're sorry to hear you're having connection issues, I would recommend calling our team on 1800 578 737 in order to diagnose the issue and lodge a fault if required. Thanks - Jack

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Superloop @superloopau

3 years ago

@Japandaman71 Hi, thanks for reaching out to us, it can take up to 24-48 hours for the transition to happen, also, if you are transferring a VoIP number along with that as well then it can take up to 10-15 business days in total to get your service activated.

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Superloop @superloopau

3 years ago

@white_bear_84 Hi, we're sorry to hear you're experiencing connection issues. I would recommend calling our technical support team on 1800 578 737 - Thanks Jack

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Superloop @superloopau

3 years ago

@maquerade1210 Hi Matthew, we're sorry to hear about your connection concerns. In this situation the best thing to do is call our technical support team on 1800 578 737 in order to try and find a solution. Thanks - Jack

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Superloop @superloopau

3 years ago

@Narull Hi Narull, You should receive email notification once you're up and running, you will also be provided login details for our online portal where you can check the status of your order. Thanks - Jack

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Superloop @superloopau

3 years ago

@boingboingm8 Unfortunately I have been unable to send a message via this platform, you can make contact with us via other social media or our official support channels if you wish to discuss further. Apologies - Jack

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Superloop @superloopau

3 years ago

@boingboingm8 Hi Caeser , Thanks for reaching out. We are sorry to hear you are experiencing issues getting online. I have sent you a private message to have this looked into further for you. Thanks - Jack

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Superloop @superloopau

3 years ago

@Rockyng181 Hi Rockyng, thanks for getting in touch. I would highly recommend discussing with our sales team by calling us on 1800 578 737. Thanks - Jack

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Superloop @superloopau

4 years ago

❤️

Max @max_au

4 years ago

@drunkenmadman i switched to @superloopnet from aussie BB, generally better speeds and significantly better support when NBN screw something up

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Superloop @superloopau

3 years ago

@Matt_Tulk Hi Matt, We are sorry to hear you've had issues with your portal, I would contact our support team on 1800 578 737 and speak with one of our frontline staff members in order to follow up on your issues. Thanks - Jack

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Superloop @superloopau

3 years ago

@Fe1iiix Hi Felix, We're sorry to hear you're having this issue, the best way to get this looked into is by calling our support team on 1800 578 737 so that they can investigate and diagnose the cause. Thanks - Jack

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Superloop @superloopau

3 years ago

@thierry_ba Hi, thanks for getting in touch. You would need to discuss this with our sales team on 1800 578 737, or you can make contact with us via live chat to discuss the process. Thanks - Jack

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Superloop @superloopau

3 years ago

@Samoan_Prince Hi Leaula, We're sorry to hear you're having problems with your connection, if you give our tech support team a call on 1800 578 737, they will be happy to assist you in troubleshooting and figuring out what the issue is. Thanks - Jack

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Superloop @superloopau

3 years ago

@Rubbly Hi Bom Bom, Thanks for reaching out. We are sorry to hear that you are experiencing connection issues. Please feel free to reach out to our Support Team on 1800 57 87 37 or via our webchat so we can look into your connection further. Thanks - Kym