Vuma @vumatel
Creating a connected South Africa by connecting homes across SA to Vuma's high-speed fibre internet. vumatel.co.za 31 Georgian Cres, Bryanston Joined June 2014-
Tweets107K
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Followers33K
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Following583
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Likes5K
@jabulile_mogale Hi Jabulile, kindly advise on the area you reside in, and we will advise.
@MyAfricaCry Hi, we’re sorry to hear about your experience and apologise for falling short of our standards. Please DM us your details so we can investigate and work on a resolution immediately.
A quick “did you get home?” 📞, a reminder about tomorrow 💬, and voice notes sent just because ❤️. This Mother’s Day, it’s the small moments of connection that say the most. #VumaFibre
@Karabo_M_T Hi, we’re sorry to hear about your experience and apologise for falling short of our standards. Please DM us your details so we can investigate and work on a resolution immediately.
@AuntiiHelen Hi, we’re sorry to hear about your experience and apologise for falling short of our standards. Please DM us your details so we can investigate and work on a resolution immediately.
@Iumhollow Hi, we’re sorry to hear you've had a bad experience with us. That's not the standard we aim for. Please send us a direct message with the assistance you need so we can investigate this immediately and work towards a resolution for you.
Hi Malibongwe Shongwe, kindly note that we’re currently experiencing a service outage resulting in no connectivity for residents. Our team is actively working on resolving the issue. Follow updates at vumatel.co.za/network-status or the Vuma Self-Service App. Thank you for your understanding.
@XsapFF Hi WHODAHH_. thank you for the feedback. Pleased to hear that your inquiry has been resolved.
@steph3925 Hi Steph3925, kindly note that we have requested urgent feedback from the team. We will revert once feedback is received.
@mpuntsha Hi, thank you for bringing this to our attention. We sincerely apologise for the bad experience you've encountered. We understand how frustrating this can be. Could you please DM us your details so we can investigate and assist you further?
Hi, thank you for reaching out to us. We sincerely apologize for the disruption. We are sorry to hear that your connection briefly returned only to go offline again. Please send us your address or fault reference number via direct message so that we can investigate the issue with the relevant teams and provide you with an update on the current status. Kind Regards The Vuma Team
@D_zizz Hi, we’re sorry to hear you've had a bad experience with us. That's not the standard we aim for. Please send us a direct message with the assistance you need so we can investigate this immediately and work towards a resolution for you.
Hi ilhaam Thank you for reaching out to us. We sincerely apologize for the disruption and understand how frustrating it is to experience repeated service interruptions. We are sorry to hear that your connection briefly returned only to go offline again. Please send us your address or fault reference number via direct message so that we can investigate the issue with the relevant teams and provide you with an update on the current status. Kind Regards The Vuma Team
Hi ilhaam thank you for reaching out to us. We sincerely apologize for the disruption and understand how frustrating it is to experience repeated service interruptions. We are sorry to hear that your connection briefly returned only to go offline again. Please send us your address or fault reference number via direct message so that we can investigate the issue with the relevant teams and provide you with an update on the current status. Kind Regards The Vuma Team
@Kagiso450230161 Hi Kagiso, thank you forr reaching out to us. We sincerely apologise for the inconvenience caused. Kindly DM us your full address for further investigation. Kind Regards The Vuma Team
@KeituKt Hi, please note that we have escalated the order to the relevant department to assist. We apologise for the inconvenience caused.
@Glory79652 Hi Glory, kindly note that we’re currently experiencing a service outage resulting in no connectivity for residents. Our team is actively working on resolving the issue. Follow updates at vumatel.co.za/network-status or the Vuma Self-Service App. Thank you for your understanding.
FIFA World Cup kicks off! ⚽ Stream, cheer and stay connected with Vuma. #VumaFibre #StayConnected #FIFAWorldCup
@borotho_Omontle Hi Pabi Borotho, kindly provide us with your Vumatel ticket logged with your ISP, and we will advise.
@mawela_mavis Hi Mavis Mawela, kindly provide us with your Vumatel ticket logged with your ISP, and we will advise.
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